Keyword Phrases

FAQs

Questions & Answers

My promotional code isn’t working.

Why didn't I get an order confirmation?

I have a PayPal account, but I cannot complete the payment.

Can I use more than one discount code?

How do I find my purchase on my billing statement?

How do I change my customization?

Shipping Details

Do you ship worldwide?

Can I change my shipping address after placing my order?

Where’s my order?

Am I able to cancel my order?

I received an incorrect item in my order, what should I do?

What’s the return policy?

Warranty Conditions

Is the jewelry made with real gold and silver?

How should I store my jewelry and protect it?

How can I get help if my question wasn’t answered in the FAQs page?