All sales are final, there are no exceptions. There are only exchanges, please continue to the Exchanges section below.
Exchanges (if applicable)
We ONLY replace items if there is defective damage during the delivery and/or when the product was initially received. They can be exchanged within 7 days of the item being delivered.
If you need to exchange it for the same item, send us an email at firstname.lastname@example.org with a photo of damage to discuss and review. If approved, please allow up to 7 business days, after item exchange has been approved and processed, for shipment.
Send your item to: The Glam Goddess Shop, LLC, PO Box 41663 Mesa, AZ 85274, United States.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your item in exchange for receiving the defective or damaged item. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a gift certificate to the gift giver to give to you.
To return your product, you should mail your product to: The Glam Goddess Shop, LLC, PO Box 41663 Mesa, AZ 85274, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.