All orders will receive full tracking information via email and/or SMS text. Please allow custom designed items to take 2- 3 weeks to create and produce. After production, items will be shipped within 48 working hours, after which delivery can be expected in approximately 1 - 5 business days.
Shipping will vary depending upon which shipping options you choose. The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page, you will be shown your cost of shipping.
The Glam Goddess Shop is not liable for missing or lost packages once tracking shows delivered. Please use the tracking number we provide to follow your order until it is delivered.
We rely on our customers to provide an accurate delivery address and to ensure a reliable and safe delivery location for the package.If your shipping address is different from your billing address, please specify this during checkout.
Should you never receive your order, but the tracking number shows that it’s been delivered, please check with your mailman, neighbors or building manager before contacting us. If you are still unable to locate the package, please reach out to us and we will file a claim. Based on the outcome of the claim, we may or may not be able to replace your order.